Welcome to Revline Medical Billing Services. We value your privacy and are committed to protecting the personal, business, and healthcare information entrusted to us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or use our medical billing and revenue cycle management services.

By accessing our website or engaging our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Full Name
• Email Address
• Phone Number
• Company or Practice Name
• Job Title
• Mailing Address

Business Information

When healthcare providers contact us, we may collect:

• Practice information
• Provider credentials
• Tax or business details
• Billing preferences

Protected Health Information (PHI)

While providing medical billing services, we may receive Protected Health Information (PHI) as permitted by applicable agreements and laws. This may include:

• Patient demographics
• Insurance information
• Diagnosis and procedure codes
• Medical billing records
• Claims information
• Payment history

We handle PHI only as authorized and in accordance with applicable privacy regulations.

2. How We Use Your Information

We use collected information to:

• Deliver medical billing and revenue cycle management services
• Process insurance claims
• Verify patient insurance eligibility
• Manage payment posting and denial management
• Respond to inquiries and support requests
• Improve our website and services
• Maintain legal and regulatory compliance
• Protect against fraud and unauthorized access

3. HIPAA Compliance

Revline Medical Billing Services is committed to protecting Protected Health Information (PHI).

Our security practices include:

• HIPAA-compliant administrative safeguards
• Secure data transmission
• Role-based access controls
• Employee confidentiality agreements
• Ongoing staff privacy training
• Secure storage and encryption where applicable
• Business Associate Agreements (BAAs) when required

We use PHI solely for authorized healthcare operations and billing services.

4. Cookies & Website Analytics

Our website may use cookies and similar technologies to:

• Improve website functionality
• Understand visitor behavior
• Enhance user experience
• Monitor website performance

You may disable cookies through your browser settings; however, some website features may not function properly.

5. Information Sharing

We do not sell or rent your personal information.

We may share information only with:

• Authorized healthcare providers
• Insurance companies and clearinghouses
• Trusted service providers assisting our operations
• Government authorities when legally required
• Business partners operating under confidentiality agreements

6. Data Security

We implement industry-standard security measures, including:

• SSL encryption
• Secure hosting infrastructure
• Firewalls
• Access controls
• Regular software updates
• Continuous monitoring
• Employee security training

Although no online system can guarantee absolute security, we continuously work to safeguard your information.

7. Data Retention

We retain information only as long as necessary to:

• Provide contracted services
• Meet legal and regulatory requirements
• Resolve disputes
• Maintain business records

When information is no longer required, it is securely deleted or destroyed.

8. Your Privacy Rights

Depending on applicable laws, you may have the right to:

• Access your personal information
• Request corrections
• Request deletion where permitted
• Withdraw consent where applicable
• Request information regarding how your data is used

To exercise these rights, please contact us using the information below.

9. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before submitting personal information.

10. Children’s Privacy

Our website and services are intended for healthcare providers and businesses.

We do not knowingly collect personal information from children under the age of 13.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page along with the updated effective date. Continued use of our website after changes constitutes acceptance of the revised policy.